TERMS AND RENTAL CONDITIONS 2024

www.popcar-mauritius.com

1.  Driver’s Presence and Documents:

• The person renting the car must be present during delivery.
• Original or international driving license and passport are required.
• Only authorized drivers listed in the contract are covered by insurance

2. Rules on Driving:

• Only authorized drivers can operate the vehicle.
• Smoking is not allowed, and drinking and driving are not covered by insurance.

3. Fuel Policy:

The renter must use the appropriate fuel.
The fuel level upon return should match the initial level.

4.  Booking and Payment:

• If the booked car is unavailable, an alternative in the same or superior category will be provided at no extra cost.
• Payment can be made in cash (Euros or Mauritius Rupees) or by credit card.

5. Refund Policy:

• 5.  Cancellations must be made before the rental starts.
• Once the rental begins, unused days will not be refunded.
• Vehicle swapping depends on availability and is at the discretion of the rental agency.

6. Insurance and Responsibility:

• The renter is responsible for taking care of the vehicle.
• Insurance excess ranges from 500 to 650 Euros, depending on the car category.
• The company should be notified immediately in case of an accident.
• In case of theft, the insurance deposit may be charged.

7. Not Covered by Insurance Waiver (SCDW):

• Loss of vehicle keys, damage or loss of property in the car, wrong manipulation of mirrors & radio cassette, flat/damaged tires, and stolen personal belongings are not covered.
• Mechanical problems or anomalies indicated on the dashboard should be reported to the rental company.

8. Car Maintenance and Repairs:

• The renter cannot change/replace parts or repair the car without permission from the rental company.

9. Legal Responsibility:

• Fines or law violations during the rental period are the responsibility of the client.

10. Late Return:

• If the car is not returned on time, extra charges may apply, but there is flexibility for delays up to 1 hour due to road and weather conditions.